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Receives and addresses consumer complaints regarding financial institutions' services and products, including mortgages, student loans, payday loans, auto loans and leases; as well as complaints about credit reporting agencies; credit card companies; debt collectors; and a variety of other consumer financial products. Individuals may also browse an online database of past consumer complaints. The Consumer Financial Protection Bureau (CFPB) will forward a complaint to the company in question, and work to get a response. Most companies respond to the consumer and the CFPB within 15 Days after a complaint is filed; more complex cases may take up to 60 days.

Categories

Collection Complaints
Finance Company Complaints
Consumer Fraud Reporting
Bank/Savings and Loans Complaints
Consumer Protection Agencies
Debt Consolidation Service Complaints
Credit Reporting Agency Complaints
Predatory Lending Assistance
Credit Union Complaints
Provides a consumer complaint line for reporting incidents of consumer fraud or deception and investigates and prosecutes violations of Vermont's consumer laws. Issues scam alerts to inform the public of fraudulent telephone and Internet activities and mediates disputes between consumers and businesses. Automotive Consumer Assistance Program (AUTOCAP) handles complaints about vehicles purchased from a Vermont Auto Dealers Association (VADA) member. This program also handles complaints consumers may have with their propane company. Provides information and advise about telemarketing, charitable solicitation and debt collection calls. Sign-Up to automatically receive scam alerts through the VT Alert website.

Categories

General Consumer Complaints
Consumer Fraud Reporting
Do Not Call Registries
Identity Theft Reporting/Recovery Programs
Consumer Protection Agencies
Home Improvement/Repair Complaints
Employment Discrimination Assistance
Identity Theft Prevention
Consumer Education
Automobile Complaints
Cryptocurrency Complaints
Fraud Prevention
Accepts consumer complaints regarding fraud and online privacy, and seeks refunds for groups of people affected by deceptive claims and services, such as cryptocurrency scams. Provides information about recent cases that resulted in consumer refunds, and suggestions about how consumers can proceed. The FTC cannot resolve individual consumer complaints, but when enough complaints are received about a particular organization or company, the FTC may open an investigation. Visit website to file a consumer complaint online or Mail a complaint to: Consumer Response Center, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.

Categories

Consumer Fraud Reporting
Cryptocurrency Complaints
Consumer Protection Agencies
Consumer Education
Provides an online scam tracking map as well as a helpline for individuals to report scams and fraud, and to see what has been reported in their area. Also provides fraud prevention resources such as tip sheets, podcast, and videos on how scams work and how to recognize and avoid common scams.
Provides a line for reporting incidents of frauds and scams targeting older adults.