CONSUMER COMPLAINTS | CONSUMER FINANCIAL PROTECTION BUREAU

1700 G Street, Nw, Washington, DC 20552

Hours

Telephone Assistance: Monday-Friday: 8:00am-8:00pm Website: 24Hours/7Days

(855) 237-2392

Fax

(855) 411-2372

Voice - Toll-Free | Consumer Helpline 800-411-CFPB

(855) 729-2372

Voice

https://www.consumerfinance.gov/complaint/

Application process

By Telephone; By Website; Information On Website

Service area

Vermont

Description

Receives and addresses consumer complaints regarding financial institutions' services and products, including mortgages, student loans, payday loans, auto loans and leases; as well as complaints about credit reporting agencies; credit card companies; debt collectors; and a variety of other consumer financial products. Individuals may also browse an online database of past consumer complaints. The Consumer Financial Protection Bureau (CFPB) will forward a complaint to the company in question, and work to get a response. Most companies respond to the consumer and the CFPB within 15 Days after a complaint is filed; more complex cases may take up to 60 days.

Last Assured

12/23/2024

What's Here

Finance Company Complaints Predatory Lending Assistance Consumer Protection Agencies Debt Consolidation Service Complaints Consumer Fraud Reporting Credit Union Complaints Credit Reporting Agency Complaints Bank/Savings and Loans Complaints Collection Complaints

Providing organization

CONSUMER FINANCIAL PROTECTION BUREAU

The Consumer Financial Protection Bureau (CFPB) is a federal agency that regulates and supervises consumer finance markets and institutions, including banks, credit unions, and other financial companies; enforces federal consumer financial law; and educates consumers to protect against fraud and abuse.