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Connects individuals to a wide variety of social and state agency services and assists individuals with accessing services and financial assistance. Also provides office space from which social services agencies and state agencies can provide direct services, as well as public meeting spaces, public access to computers, a free Giving Room clothing closet, small food pantry, and a Promise Room which provides space for prevention initiatives. They offer space as a cooling center in the summer and a warming center in the winter. Year round laundry and shower facilities are also available.

Provides a co-working facility with access to affordable equipment, work spaces, and conference/class/meeting areas.

Provides a community resource center and meeting space for a variety of health and human service programs and direct service provision. Programs and services provided by agencies partnering with Parks Place include housing (both renting and home ownership), education (high school diploma, GED, trade, college), mental health counseling, Turning Point of Springfield Recovery Services, Economic Services (Reach Up, Three Squares), employment (job search, interview coaching and more), and family services (coaching, parenting classes, family visits).

Operates a multipurpose center that offers a wide range of services and activities, including a variety of social and wellness programs, as well as information and referral services (available by phone and email). Provides transportation to medical appointments for seniors.