Provides inpatient and outpatient primary, mental health, and specialty heath services including hospice care, home nursing, and telemedicine. Assistance with home health aides are also included in the services.

Provides information, advice and advocacy to patients voluntarily admitted to inpatient psychiatric facilities or who are held on an involuntary 72-hour hold as part of an Emergency Examination. Offers outreach to individuals with mental health issues at designated hospitals and emergency departments. Investigates cases of serious abuse, neglect, and violation of rights against persons with mental illness who may not otherwise have access to Disability Rights Vermont services.

Provides investigation and protection services on patient abuse, which primarily includes the abuse, neglect, and exploitation of the elderly and disabled adults, as well as Medicaid provider fraud. The unit has jurisdiction when the crime occurs in any Medicaid funded facility, including nursing homes or hospitals, or in any Medicaid-funded program or setting such as home health care or community care home settings.