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Serves as the decision-making authority in utility regulatory cases. Consumers may file utility complaints directly with the Public Utility Commission (PUC). More often, the PUC becomes involved in resolving consumer disputes after a formal complaint is filed and a contested case proceeding. The commission also has the ability to order a moratorium on utility shut-offs in case of disasters.

Offers home internet service and personal computer purchase at reduced rates to qualifying families with children in school.

Helps low-income households maintain telephone or internet services through a discount on monthly services.

Pays a portion of home heating bills for households meeting income eligibility requirements. Seasonal Fuel Assistance is not designed to cover all of the costs of heating a home or apartment. Active Seasonal Fuel households are eligible for free weatherization services.

Works with households to resolve emergencies involving home heat and electrical disconnection notices using programs and funds available and helping with applications. Electric heat assistance is limited to households with primary heat source of electricity or electricity that is essential to keeping other types of heating systems operational.

Provides financial assistance to help Green Mountain Power (GMP) customers pay their bill when they have received a disconnect notice. Part of the bill will be paid by the program, and payment arrangements will be made for the balance.

Provides wraparound services that include case management, benefits counseling, housing assistance in the form of time-limited payments to third parties for rent, utilities, moving costs, security and utility deposits, transportation, child care and emergency supplies.

Provides financial assistance to help Green Mountain Power (GMP) customers pay their bill when they have received a disconnect notice. Part of the bill will be paid by the program, and payment arrangements will be made for the balance.

Works with households to resolve emergencies involving home heat and electrical disconnection notices using programs and funds available and helping with applications. Electric heat assistance is limited to households with primary heat source of electricity or electricity that is essential to keeping other types of heating systems operational.

Works with households to resolve emergencies involving home heat and electrical disconnection notices using programs and funds available and helps with applications. Electric heat assistance is limited to households with primary heat source of electricity or electricity that is essential to keeping other types of heating systems operational. The Wood Warms Program provides two free cords of wood to eligible households that heat entirely with wood or that supplement their primary heat source by burning wood.

Provides financial assistance to help Green Mountain Power (GMP) customers pay their bill when they have received a disconnect notice. Part of the bill will be paid by the program, and payment arrangements will be made for the balance.

Provides modest emergency financial assistance, for expenses such as gas cards, heating fuel, minor car repairs, rent, and other utility bills.

Works with households to resolve emergencies involving home heat and electrical disconnection notices using programs and funds available and helping with applications. Electric heat assistance is limited to households with primary heat source of electricity or electricity that is essential to keeping other types of heating systems operational. The Wood Warms Program provides two free cords of wood to eligible households that heat entirely with wood or that supplement their primary heat source by burning wood.

SEVCA’s Family Services team is often the first point of contact when crisis strikes. Meets people with empathy and practical tools, offering one-on-one problem-solving to meet urgent needs while planting seeds for long-term stability. What We Do: • Prevent utility shutoffs and restore heat and electricity • Stabilize housing by providing emergency rental and back rent assistance • Support flood recovery and disaster response • Help unhoused families and individuals move into permanent housing • Community Resource and Food navigation and • Application support.

Works with households to resolve emergencies involving home heat and electrical disconnection notices using programs and funds available and helping with applications. Electric heat assistance is limited to households with primary heat source of electricity or electricity that is essential to keeping other types of heating systems operational. The Wood Warms Program provides two free cords of wood to eligible households that heat entirely with wood or that supplement their primary heat source by burning wood.

Works with households to resolve emergencies involving home heat and electrical disconnection notices using programs and funds available and helping with applications. Electric heat assistance is limited to households with primary heat source of electricity or electricity that is essential to keeping other types of heating systems operational.

Provides financial assistance to help Green Mountain Power (GMP) customers pay their bill when they have received a disconnect notice. Part of the bill will be paid by the program, and payment arrangements will be made for the balance.

Provides financial assistance to help Green Mountain Power (GMP) customers pay their bill when they have received a disconnect notice. Part of the bill will be paid by the program, and payment arrangements will be made for the balance.

Works with households to resolve emergencies involving home heat and electrical disconnection notices using programs and funds available and helping with applications. Electric heat assistance is limited to households with primary heat source of electricity or electricity that is essential to keeping other types of heating systems operational. The Wood Warms Program provides two free cords of wood to eligible households that heat entirely with wood or that supplement their primary heat source by burning wood.

Provides limited financial assistance to help pay for past due electric and heating bills or upcoming deliveries of fuel.

Works with households to resolve emergencies involving home heat and electrical disconnection notices using programs and funds available and helps with applications. Electric heat assistance is limited to households with primary heat source of electricity or electricity that is essential to keeping other types of heating systems operational. The Wood Warms Program provides two free cords of wood to eligible households that heat entirely with wood or that supplement their primary heat source by burning wood.

Provides financial assistance for heating and utility expenses. Also acts as an advocate for the client with their fuel supplier.

Pays a portion of home heating bills for households meeting income eligibility requirements. Seasonal Fuel Assistance is not designed to cover all of the costs of heating a home or apartment. Active Seasonal Fuel households are eligible for free weatherization services.

Provides assistance to those in crisis due to an unexpected emergency with direct financial assistance for utility bills. Also offers information and support services.

Provides discounted Internet service for families, students, and other individuals living in the service districts who meet eligibility requirements.