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NATIONAL BANK COMPLAINTS | OFFICE OF THE COMPTROLLER OF THE CURRENCY

400 7th Street, SW, Washington, DC 20219

Eligibility

Customers of a national bank or federal savings association

Hours

Administrative Hours: Monday-Friday: 8:00am-5:30pm
7136580340

Voice - TTY

2026496800

Voice - Information & Services | OCC Headquarters Office

8006136743

Voice - Toll Free | Consumer Assistance

7133364301

Fax - FAX

https://www.helpwithmybank.gov/file-a-complaint/index-file-a-complaint.html

Service area

Vermont state

Description

Receives and addresses consumer complaints regarding national banks and federal savings associations for individuals who have been unable to resolve an issue with the bank directly.

Last Assured

06/09/2025

Providing organization

OFFICE OF THE COMPTROLLER OF THE CURRENCY

The Office of the Comptroller of the Currency (OCC) is an independent bureau of the U.S. Department of the Treasury that charters, regulates, and supervises all national banks and federal savings associations. The office works to ensure that these institutions operate in a safe and sound manner, provide fair access to financial services, and follow laws and regulations.