LEMON LAW | VERMONT DEPARTMENT OF MOTOR VEHICLES

Eligibility

Motor vehicles purchased, leased, or registered in Vermont that are still under warranty; Meets other Minimum Eligibility Requirements

Hours

Administrative Hours: Monday-Friday: 7:45am-4:00pm Website: 24Hours/7Days

(802) 828-5809

Fax

(802) 828-2943

Voice - Other | Lemon Law Administrator

https://dmv.vermont.gov/enforcement-and-safety/laws/lemon-law

[email protected]

Application process

By Email; By Telephone; Information On Website

Fees

Free

Service area

Vermont

Description

Provides consumers with a forum to resolve car warranty problems. Offers educational information about the law, frequently asked questions, and the process of arbitration. Consumers may file a Demand for Arbitration to request a hearing after demonstration of reasonable repair, which is usually three unsuccessful attempts or 30 cumulative calendar days out of service within the manufacturer's express written warranty. The term "motor vehicle" includes automobiles, select recreational vehicles, and trucks up to a certain weight. Forms are available for download on the website.

Last Assured

03/20/2025

What's Here

Consumer Education Arbitration Automobile Complaints

Providing organization

VERMONT DEPARTMENT OF MOTOR VEHICLES

The Vermont Department of Motor Vehicles (DMV) is a division of the Vermont Agency of Transportation. Services provided include testing for and provision of driver licenses, driver permits, and non-driver ID cards, vehicle registrations and inspection requirements, provision of titles, commercial vehicle operating requirements information, operators' legal obligations with regard to filing an accident report, provision of highway safety training, and other informational programs.