CONSUMER AFFAIRS AND PUBLIC INFORMATION | VERMONT DEPARTMENT OF PUBLIC SERVICE
Resource Name:CONSUMER AFFAIRS AND PUBLIC INFORMATION | VERMONT DEPARTMENT OF PUBLIC SERVICE
address
112 State Street, 3rd Floor, Peoples United Bank Building, Montpelier, VT 05620-2601
Eligibility
Utility Account Holder or other member of household or Individual acting on account holder's behalf
Hours
Administrative Hours: Monday-Friday: 7:45am-4:30pm
Closed all Major Holidays
8022530191
Voice
·Information & Services | TDD (Vermont Relay)
8006224496
Voice
·Toll Free | Consumer Affairs Hotline
8028282811
Voice
·Information & Services
Fees
Free
Service area
Vermont state
Provides information and assistance to help consumers self-advocate about utility issues, and provides a form for consumers to file complaints against regulated utility companies and billing or service related to unregulated broadband and wireless companies. Services may include information and education about how to address and resolve problems. Will also investigate, track, and attempt to resolve complaints by consumers against unregulated services such as broadband, wireless, cable modem, and Voice-Over Internet Protocol (VOIP).
Last Verified
04/21/2026
What's Here
Providing organization
VERMONT DEPARTMENT OF PUBLIC SERVICE
The Vermont Department of Public Service is a state government agency that provides public advocacy, planning, programs, and other actions in response to Vermont consumers' needs for energy, telecommunications and regulated utility systems. DPS also provides the 7-1-1 number, a telecommunications relay service for the Deaf, hard of hearing, and speech impaired.