Investigates reports of abuse, neglect and exploitation of adults who are vulnerable due to old age, disabilities, or who have other barriers to performing activities of daily living. If the situation is life-threatening, or requires immediate intervention, call 9-1-1. Also conducts community education programs to raise the public awareness of abuse issues, stimulate prevention efforts, and educate personal care staff members about their mandatory reporting responsibilities. Investigations are conducted to determine the validity of allegations and when warranted include the coordination of protective services to address critical safety concerns. Maintains a registry of substantiated perpetrators of abuse and performs checks of that registry for employers that provide care and services to vulnerable adults. Cases of SELF-neglect in persons 18-59 should be referred to the local mental health agency. Cases of self-neglect in persons 60 and older should be referred to the Area Agencies on Aging (Senior Helpline).