CHILD CARE CONSUMER LINE | VERMONT DEPARTMENT FOR CHILDREN AND FAMILIES - CHILD DEVELOPMENT DIVISION
280 State Drive, Nob 1 North, Waterbury, VT 05671-1040
Eligibility
Hours
Fax - FAX | Children's Integrated Services
Fax - FAX | Bright Futures Information System (BFIS)
Fax - FAX | Child Care Financial Assistance
Voice - Toll Free | Child Care Consumer Line
Voice - Information & Services | STep Ahead Recognition System (STARS)
Voice - Information & Services | CDDIS Help Desk
Voice - Information & Services | Licensor of the Day
Voice - Information & Services | Bright Futures Information System (BFIS) Help Desk
Fax - FAX | General Child Development Division (CDD)
Voice - Toll Free | Consumer LIne
Fax - FAX | Licensing, Bright Futures, Financial Assistance
Fees
Free
Service area
Vermont state
Description
Provides information about child care providers, such as when they became licensed, if they are accredited or have a STARS rating, and if they've had any licensing violations in the past year. Also provides a way to voice a concern about a provider (for example, they are unregulated, there is lack of supervision or too many children, unqualified or not enough staff, inappropriate guidance and discipline, unsafe environment), or make a formal complaint about a child care provider.
Last Assured
09/26/2025
Providing organization
VERMONT DEPARTMENT FOR CHILDREN AND FAMILIES - CHILD DEVELOPMENT DIVISION
The Vermont Department for Children and Families - Child Development Division's (CDD) goal is to increase access to high-quality services that are developmentally beneficial for children and strengthen families by working with programs within communities to coordinate and deliver services that meet families' needs. Direct services for children and families include regulating early childhood and afterschool programs; early intervention services; information, resource and referral for families; parent education and family support services. CDD also provides technical assistance, professional development, and mentoring opportunities to Vermont's early childhood and afterschool workforce.