VERMONT LONG TERM CARE OMBUDSMAN PROJECT

VERMONT LONG TERM CARE OMBUDSMAN PROJECT | VERMONT LEGAL AID

177 Western Avenue, Suite 1, Saint Johnsbury, VT 05819

Eligibility

Anyone who is a resident in a licensed long term care facility AND people who receive long term care services in their own homes through the Choices for Care program.

Hours

Monday-Friday: 8:30am-4:30pm

(800) 889-2047

Voice - Toll-Free | Information & Intake Line

(802) 424-4701

Voice - Other | To Visit Office

(802) 748-8721

Voice - Other | For Existing Clients Only

https://vtlawhelp.org/long-term-care-help

Application process

By Telephone; Appointment Required; By Website

Service area

Rutland County, Vermont
Franklin County, Vermont
Orange County, Vermont
Orleans County, Vermont
Windham County, Vermont
Grand Isle County, Vermont
Windsor County, Vermont
Chittenden County, Vermont
Bennington County, Vermont
Addison County, Vermont
Caledonia County, Vermont
Washington County, Vermont
Lamoille County, Vermont
Essex County, Vermont

Description

Represents individuals who receive long term care services in nursing homes, residential care homes, assisted living residences, or their own homes through the Choices for Care Program. Issues addressed include quality of care, quality of life, and residents' rights.The project also advocates for systemic change that will improve the quality of care for individuals receiving long-term care services. Complaints and concerns can be voiced to the ombudsman by the resident, Choices for Care recipient, relative, friend or concerned person. After being contacted, an ombudsman will talk with the resident or Choices for Care recipient.

Last Assured

11/13/2024

What's Here

System Advocacy Long Term Care Ombudsman Programs

Providing organization

VERMONT LEGAL AID

Vermont Legal Aid (VLA) is a non-profit law firm providing civil legal services for those living in poverty, for individuals with a disability, or for Vermonters over age 60. VLA also serves anyone who is discriminated against in housing issues and all who have challenges related to health insurance or health services. VLA partners with Legal Services Vermont, a federally-funded, non-profit organization that provides a variety of legal services and also manages the legal helpline that handles requests for legal help for both organizations. Both organizations work together to provide broad and in-depth legal help to low-income Vermonters. Vermont Legal Aid's statewide services are offered from five regional offices in Vermont.