ADULT PROTECTIVE SERVICES PROGRAM | DAIL - DIVISION OF LICENSING AND PROTECTION

HC2 South, 280 State Drive, Waterbury, VT 05671-2060

Eligibility

Any person with concerns about potential abuse, neglect, or exploitation of Vulnerable Adults Age 18 and Older

Hours

Monday-Friday: 7:45am-4:30pm

8022410512

Voice - Information & Services | Adult Protective Services

8022410480

Voice - Information & Services | Survey, Certification and Licensing

8005641612

Voice - Toll Free Reporting LIne | 24/7

http://dlp.vermont.gov/aps/make-aps-report

Service area

Vermont state

Description

Investigates reports of abuse, neglect and exploitation of adults who are vulnerable due to old age, disabilities, or who have other barriers to performing activities of daily living. If the situation is life-threatening, or requires immediate intervention, call 9-1-1. Also conducts community education programs to raise the public awareness of abuse issues, stimulate prevention efforts, and educate personal care staff members about their mandatory reporting responsibilities.

Last Assured

02/03/2026

What's Here

Elder/Dependent Adult Abuse Reporting Adult Protective Intervention/Investigation

Providing organization

DAIL - DIVISION OF LICENSING AND PROTECTION

DAIL (Department of Aging, Disability and Independent Living) - Division of Licensing and Protection enforces federal and state statutes and regulations for providers of health care and investigates cases of alleged abuse, neglect, and exploitation of vulnerable adults.