Answers questions related to the individual federal tax return, adjustments to tax accounts, taxes on wages or bank accounts, and IRS letters and notices. Offers option of payment plans if taxpayer cannot pay the full amount owed. Helps with the preparation of a heavy vehicle use tax return. Provides state income tax and related tax forms, schedules, and publications for individuals and corporate and business entities. Website offers free online tax preparation and e-filing Free File software. Before making an appointment, visit Website first to see if your question can be answered at irs.gov. Free online tax preparation and e-filing software is available from the IRS in partnership with Free File Alliance.