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VERMONT CHRONIC CARE INITIATIVE | DEPARTMENT OF VERMONT HEALTH ACCESS

280 State Street, Nob 1 South, Waterbury, VT 05671-1010

Eligibility

Medicaid recipients, whether or not they also have other insurance, who have one or more chronic conditions such as asthma, congestive heart failure, depression, diabetes, coronary artery disease, chronic obstructive pulmonary disease, low back pain, mental health and substance use/abuse disorders, and have multiple emergency room visits and inpatient admissions

Hours

Monday-Friday: 7:45am-4:30pm
(800) 250-8427

Voice - Other | Green Mountain Care Customer Support

https://dvha.vermont.gov/providers/vermont-chronic-care-initiative
[email protected]

Application process

Self-Referral or Provider/Partner Referral: By Telephone; Providers/Partners may also refer via the referral form on the website

Service area

Vermont

Description

Offers short term, holistic, intensive clinical case management, and social support services. Vermont Chronic Care Initiative (VCCI) licensed case managers meet with members in their homes to work on self-management plans. Case managers collaborate with providers and attend provider appointments to help facilitate collaborative care planning, meet clinical gaps in care. They also work with community/state agencies to address other needs, such as housing and transportation.

Last Assured

11/10/2025

Providing organization

DEPARTMENT OF VERMONT HEALTH ACCESS

The Department of Vermont Health Access (DVHA) is responsible for administering the Vermont Medicaid health insurance program and Vermont's state-based exchange for health insurance.