FIRST CALL FOR CHITTENDEN COUNTY | HOWARD CENTER
102 South Winooski Avenue, Burlington, VT 05401
Eligibility
Individuals in Crisis
Hours
Monday-Friday: 8:00am-4:00pm
8028566117
Fax·
FAX
8024886001
Fax·
TTY/FAX
8024886000
Voice·
Information & Services | Main Reception
8024886901
Fax·
FAX
8024887777
Voice·
First Call | Crisis Line - or Call 988
Service area
Chittenden county, Vermont
Provides a telephone and/or face-to-face response to individuals in crisis. This service offers an immediate intervention and suicide prevention response by mental health counselors and connects individuals to resources that best fit the needs of their particular situations. Within the First Call program there are specialized services such as crisis case management, crisis respite, support services when a tragic event impacts a child, as well as Safety Net, an urgent response service for families impacted by incarceration. First Call also provides education, support, and "Gatekeeper Training" to community providers to promote prompt and appropriate response to mental health crises.
Last Assured
12/17/2025
Providing organization
HOWARD CENTER
Howard Center is is the designated agency for Chittenden County. It provides acute and long-term care services to people with a wide range of emotional, behavioral, and other mental health issues, substance use disorders, and/or developmental challenges. Services include emergency and crisis intervention services for adults, children, adolescents, and their families; substance use disorder treatment services in Chittenden, Franklin, and Grand Isle Counties; alternative education programs; and community-based developmental services.