LICENSING AND FACILITY COMPLAINTS | DAIL - DIVISION OF LICENSING AND PROTECTION
HC2 South, 280 State Drive, Waterbury, VT 05671-2060
Hours
Monday-Friday: 7:45am-4:30pm
8022410480
Voice·
Information & Services | Survey, Certification and Licensing
8887005330
Voice·
Information & Services | Facility Complaints
8022410512
Voice·
Information & Services | Adult Protective Services
Service area
Vermont state
Other Information
Age Groups
- 55+
Focus Population
- Older Adults
Enforces federal and state statutes and regulations in order to assure the safety and well-being of persons who are elderly or disabled. Receives and investigates complaints about providers of health care services. Licenses and provides information to the general public about health care facilities and services such as nursing homes, residential care homes, hospitals and home health care.
Last Assured
02/03/2026
Providing organization
DAIL - DIVISION OF LICENSING AND PROTECTION
DAIL (Department of Aging, Disability and Independent Living) - Division of Licensing and Protection enforces federal and state statutes and regulations for providers of health care and investigates cases of alleged abuse, neglect, and exploitation of vulnerable adults.