GRIEVANCES AND APPEALS | VERMONT DEPARTMENT OF MENTAL HEALTH
Resource Name:GRIEVANCES AND APPEALS | VERMONT DEPARTMENT OF MENTAL HEALTH
address
280 State Drive, NOB 2 North, Waterbury, VT 05671-2010
Hours
Administrative Hours: Monday-Friday: 8:00am-4:30pm
8882124677
Voice
·Toll Free
8004262537
Voice
·Information & Services | 1 800 GAMBLER
8022410090
Voice
·Information & Services
Application process
- By Telephone
- By downloading form from Website
- Requests for DMH Grievance Reviews must be filed within 10 days of a DA grievance decision
Service area
Vermont state
Provides a process by which individuals receiving mental health services from one of the Department of Mental Health's (DMH) Designated Agencies (DAs) may file grievances or appeals to their DA. They may file a formal GRIEVANCE regarding QUALITY of services. Consumers may file an APPEAL if they do not agree with a Designated Agency's proposed CHANGES to the type or amount of services, such as denial or reduction of services. If a consumer is dissatisfied with the outcome of their grievance to the DA, they may ask for a DMH Grievance Review.
Last Verified
03/09/2026
What's Here
Providing organization
VERMONT DEPARTMENT OF MENTAL HEALTH
The Department of Mental Health (DMH) is the state agency responsible for administering mental health programs for adults, children, and families. DMH assigns one Designated Agency in each geographic region of the state to be responsible for providing that area's direct services. DMH is responsible for supervising the operations of hospitals that provide inpatient care for individuals with mental illness, and manages the Vermont Psychiatric Care Hospital.