BANKING DIVISION CONSUMER ASSISTANCE | VERMONT DEPARTMENT OF FINANCIAL REGULATION
89 Main Street, Montpelier, VT 05620-3101
Voice - Other | Media Inquiries
Voice - Other | Department's Main Number
Voice - Toll-Free | Banking Division Consumer Assistance
Voice - Toll-Free | Insurance Division Consumer Help Line
Voice - Toll-Free | Securities/Investor Information
Voice - Other | Banking Division Consumer Assistance
Voice - Other | Securities/Investor Information
By Email; By Telephone; By Website; Information On Website
Vermont
Description
Provides assistance and education to protect consumers from financial fraud, and offers help with filing complaints. Regulates state-chartered banks, credit unions, and lenders, and can answer related questions and concerns. Provides information about mortgage assistance programs, approved reverse mortgage counselors, and foreclosure filing. Also enables consumers to check to see if their lender is licensed. Banking Division does NOT distribute funds to distressed mortgage holders. Complaints about national banks should be directed to the Federal Office of the Comptroller of the Currency (OCC). Federal credit union complaints should be directed to National Credit Union Administration (NCUA).
Last Assured
05/07/2025
Providing organization
VERMONT DEPARTMENT OF FINANCIAL REGULATION
The Vermont Department of Financial Regulation is a state fiscal agency responsible for ensuring market efficiency and integrity, consumer and investor protections, capital formation or access to credit, as well as illicit activity prevention, financial stability and consumer financial education.