EMERGENCY SERVICES | NORTHWESTERN COUNSELING AND SUPPORT SERVICES

107 Fisher Pond Road, Saint Albans, VT 05478

Eligibility

Anyone of any age experiencing a mental health or substance use disorder crisis

Hours

Monday-Thursday: 8:00am-7:00pm Friday: 8:00am-6:00pm

8008347793

Voice·

Toll Free

8025246554

Voice·

Emergency Services

8025246554

Voice·

Information & Services | 24-Hour Emergency Services

8025277801

Fax·

FAX

Websitehttps://www.ncssinc.org/community-mental-health/crisis-services

Service area

Franklin county, Vermont Grand Isle county, Vermont

Emergency Services team provides support through de-escalation calls, mobile crisis responses, assessment, and also answers 988 calls, chats and texts for the state of Vermont.

Last Assured

01/26/2026

What's Here

Substance Use Disorder Crisis Intervention In Person Crisis Intervention Mental Health Crisis Lines Mobile Mental Health Clinic

Providing organization

NORTHWESTERN COUNSELING AND SUPPORT SERVICES

Northwestern Counseling and Support Services (NCSS) is the designated community mental health agency for Franklin and Grand Isle Counties under contract with Vermont Department of Mental Health to provide acute and long-term behavioral health care services to people with a wide range of emotional, behavioral and other mental health problems, substance abuse and/or developmental challenges. NCSS provides emergency and crisis intervention services for adults, children, adolescents and their families, as well as substance abuse treatment services and also operates a parent child center. They provide integrated health services as they embed clinicians in local primary care offices as well as within law enforcement.